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Red Maids Cleaning - Terms and Conditions

1. Acceptance of Terms

By using Red Maids Cleaning services, you agree to be bound by these Terms and Conditions. Please read them carefully and ensure that you understand and accept all terms before using our services.

2. Services Offered

Red Maids Cleaning offers house cleaning and commercial cleaning services. Our services include but are not limited to dusting, vacuuming, sweeping, mopping, sanitizing, and other cleaning tasks as agreed upon between the client and Red Maids Cleaning.

3. Scheduling and Rescheduling

Clients are responsible for scheduling and rescheduling appointments. We recommend booking services in advance to ensure availability. If you need to reschedule or cancel an appointment, please provide at least 24 hours' notice to avoid a cancellation fee.

4. Pricing and Payment

Pricing for our services will be provided upon request or can be found on our website. Payment is due at the time of service unless other arrangements have been made in advance. We accept cash, credit cards, and other payment methods as specified.

5. Satisfaction Guarantee

We strive to provide high-quality cleaning services. If you are not satisfied with our work, please contact us within 24 hours of the service, and we will make every effort to rectify the issue.

6. Liability

While we take utmost care in providing our services, Red Maids Cleaning will not be liable for any damages or losses arising from accidents, breakages, or any other unforeseen circumstances during the cleaning process.

7. Privacy

We respect your privacy and will protect your personal information. Please refer to our Privacy Policy for more details.

8. Safety

For safety reasons, we request that clients and their pets remain out of the area being cleaned during service. Our team members are trained to handle cleaning products and equipment safely.

9. Access to Premises

Clients are responsible for providing access to their premises at the scheduled cleaning time. In the event that access is denied, a cancellation fee may apply.

10. Changes to Terms

Red Maids Cleaning reserves the right to update or change these Terms and Conditions at any time. Clients will be notified of any changes in advance.

11. Termination of Services

Red Maids Cleaning may terminate services to clients who engage in abusive or inappropriate behavior toward our staff.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Maryland.

13. Contact Information

For any questions or concerns regarding these Terms and Conditions or our services, please contact us at:
Red Maids Cleaning
(240) 423-7346

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